Just come across news that Facebook will on Tuesday role out their new
Timeline design to each and every user on the social site,and this will be compulsory,whether the user wants or not. Timeline was launched worldwide last September and is designed to be an online scrapbook that shows “important life events” throughout users’ lives, in each year.Until now, the change to Timeline had been voluntary
I am not happy about this at all,as personally i am not a big fan of the new design and dont find it much attractive.The page is filled with too many unwanted stuff,that probably leaves one not having much time to be going through them. Yes, not everyone is happy with change,but change should be convincing on why a facebook page should be showing things that one did or wrote in the past. I really find this unnecessary and can have alot of privacy flaws.
Having been on facebook for over 4 years now,and from my experience,the site never does much consultation when it comes to changes it makes and when it does most of them are compulsary. Its very difficult to critically blame them as joining of this social network is for free,meaning if you are annoyed with anything you can just leave. However ,from the business point of view,that may not be the right way to treat your customers.
Facebook makes money mainly through the many advertises that advertise on the network to gain advantages of its millions of users. This shows that there is direct correlation between facebook finances and the number of people on the network. Definately for this reason,they will be great need of elements of customer care so that the users might not get fed up and start deleting their accounts,which can make the network unattractive to advertisers. We do not need to go far to produce some empirical eveidence on this, as recent case studies of social site slike Myspace, Bebo, Hi5 might show you the natural death of a social networking site.
Hovering through the internet, i have compiled some reactions of different facebook users and what they think about the new changes
Writing on Sky news website,one user namely: Ewhite :wrote
“I hate that new look,,,why dont they leave it alone,there was nothing wrong with the old way,its more muddly now and puts me off using it to be honest!
If it aint broke dont fix it.
Or if the facebook team is reading this, give people the choice of either style”
Another one namely,CAF expressed his opinion “Funny, people moaning about people moaning!
The problem with facebook is it doesn’t give it’s users a choice! Being forced to make this change is nothing new with facebook… I can’t help but wonder if the owner of the site has connections with the government: Facebook makes it very easy to find out what an individual is upto… Now it just makes it even easier for prying eyes to see when & where the individual has done everything in their lives!”
In a poll conducted by Sophos and published on msbc.com , it has revealed that the reception of the new timeline has been negative . With over 4000 respondents being questioned over 50% said they were not happy and worried about the new design.
Maybe its time facebook give people the option on whether they want to remain on the old style, rather that making it compulsary for everyone to switch to timeline.











